PRIVACY POLICY
Guangzhou Deli Automobile Sales Co., Ltd is committed to protecting your privacy and ensuring the security of your personal information in all business interactions.
This Privacy Policy describes how Guangzhou Deli Automobile Sales Co., Ltd ("Deli Auto", "we", "us", or "our") collects, uses, stores, and protects personal information when you access our website, request quotations, or engage in business transactions with us.
We operate as a cross-border B2B exporter of used commercial vehicles and spare parts. This policy applies to all international buyers, dealers, procurement managers, and business partners who interact with our services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described herein.
Information We Collect
Transparency in data collection practices for business operations and service delivery.
Business Contact Information
When you submit inquiries, request quotations, or register for our services, we collect:
- Company name, business registration details, and trade license information
- Full name, job title, and professional contact details (email, phone number)
- Business address, shipping address, and billing information
- Industry sector, procurement volume, and business operation scope
Transaction & Technical Information
To process orders and provide technical support, we collect:
- Purchase orders, quotation requests, and product specifications
- Payment information, bank transfer details, and financial records
- Vehicle identification numbers (VIN), part numbers, and technical requirements
- Shipping documents, customs declarations, and logistics tracking information
Automatically Collected Data
Through website analytics and server logs, we automatically collect:
- IP address, browser type, operating system, and device information
- Pages visited, time spent on site, referral sources, and navigation patterns
- Search queries, product catalog interactions, and form submissions
- Cookies and similar tracking technologies (see Cookies Policy section below)
How We Use Your Information
We process your personal information only for legitimate business purposes in accordance with applicable data protection laws.
Order Processing & Fulfillment
Process quotations, manage orders, arrange logistics, coordinate container loading, and deliver products to your specified destination.
Technical Support & Consultation
Provide free lifetime technical consultancy, answer product inquiries, offer part compatibility guidance, and maintain customer service records.
Business Communication
Send inventory updates, new product announcements, promotional offers, market insights, and important service notifications relevant to your business.
Compliance & Legal Obligations
Maintain transaction records, comply with export regulations, fulfill tax obligations, respond to legal requests, and prevent fraudulent activities.
Website Optimization
Analyze user behavior, improve website functionality, enhance search features, optimize product catalog presentation, and ensure technical stability.
Business Relationship Management
Build long-term partnerships, assess creditworthiness, customize service offerings, conduct satisfaction surveys, and improve customer experience.
Information Security Commitment
We implement comprehensive technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Technical Safeguards
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SSL/TLS Encryption
All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.
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Secure Database Storage
Personal information is stored in encrypted databases with restricted access controls and regular security audits.
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Firewall Protection
Multi-layer firewall systems protect our network infrastructure from external threats and unauthorized intrusion attempts.
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Regular Security Updates
Systems are continuously monitored and updated to address emerging security vulnerabilities and threats.
Organizational Safeguards
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Access Control Policies
Only authorized personnel with legitimate business needs have access to personal information on a need-to-know basis.
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Employee Training
All staff members receive mandatory training on data protection principles, confidentiality obligations, and privacy best practices.
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Confidentiality Agreements
Employees and third-party service providers sign binding confidentiality and non-disclosure agreements.
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Incident Response Plan
Documented procedures for detecting, reporting, and responding to data breaches or security incidents promptly.
Data Retention Policy
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.
Active Customers
Data retained throughout business relationship duration plus applicable statute of limitations period.
Inactive Accounts
Information archived after 3 years of inactivity and securely deleted after 7 years unless legal obligations require longer retention.
Financial Records
Transaction and tax-related documents retained for minimum 10 years in compliance with Chinese accounting regulations.
Cookies Policy
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior patterns.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, track user interactions, and provide personalized experiences. Cookies do not contain viruses or malware and cannot access other files on your computer.
01
Essential Cookies (Required)
These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.
| Cookie Name | Purpose | Duration |
|---|---|---|
| PHPSESSID | Maintains user session state across page requests | Session |
| cookie_consent | Stores user cookie preference choices | 1 year |
| security_token | Prevents cross-site request forgery (CSRF) attacks | Session |
02
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your language preference, recently viewed products, or filter settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| lang_preference | Remembers selected language/region | 6 months |
| recent_views | Tracks recently viewed products for quick access | 30 days |
| filter_settings | Saves product catalog filter preferences | Session |
03
Analytics Cookies
These cookies collect information about how visitors use our website, including which pages are visited most frequently, navigation paths, and error messages. All data is aggregated and anonymous.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes unique users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| _gat | Google Analytics - throttles request rate | 1 minute |
04
Marketing Cookies
These cookies track your visits across websites to build a profile of your interests and show you relevant advertisements on third-party platforms. They may be set by advertising partners through our site.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook Pixel - tracks conversions and retargeting | 3 months |
| ads_preferences | Stores advertising targeting criteria | 1 year |
| retargeting_id | Enables display of relevant ads on partner networks | 90 days |
Managing Cookie Preferences
You have the right to accept or reject non-essential cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.
Browser Settings
Configure cookie preferences directly in your browser settings. Note that blocking all cookies may impact website functionality and user experience.
- • Chrome: Settings → Privacy and Security → Cookies
- • Firefox: Options → Privacy & Security → Cookies
- • Safari: Preferences → Privacy → Cookies
- • Edge: Settings → Privacy → Cookies
Third-Party Opt-Out Tools
Use industry-standard opt-out mechanisms to control advertising cookies across multiple websites:
- • Network Advertising Initiative (NAI) Opt-Out
- • Digital Advertising Alliance (DAA) Opt-Out
- • Google Ads Settings
- • Facebook Ad Preferences
Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. Information is shared only in limited circumstances necessary for business operations.
Service Providers
Logistics companies, payment processors, cloud hosting providers, and technical support vendors who assist in business operations under strict confidentiality agreements.
Legal Compliance
Government authorities, regulatory bodies, or law enforcement when required by law, court order, or to protect legal rights, safety, and property.
Business Transfers
In the event of merger, acquisition, restructuring, or asset sale, personal information may be transferred as part of business assets with continued privacy protection.
Business Partners
Authorized distributors, freight forwarders, and customs brokers involved in order fulfillment, with information limited to transaction requirements only.
With Your Consent
Other third parties when you have explicitly provided consent or requested specific services requiring information disclosure.
Aggregated Data
Anonymized statistical information that cannot identify individuals may be shared for market analysis, industry research, or business development purposes.
International Data Transfers
As a cross-border B2B exporter, we may transfer your personal information to countries outside of your jurisdiction for business purposes. We ensure adequate safeguards are in place:
- Standard contractual clauses approved by relevant data protection authorities
- Transfers only to jurisdictions with adequate data protection frameworks
- Encryption and security measures during cross-border transmission
- Compliance with applicable export control and data localization requirements
Your Rights & Choices
Subject to applicable laws, you have certain rights regarding your personal information. We respect these rights and provide mechanisms to exercise them.
Right to Access
Request a copy of the personal information we hold about you, including data categories, processing purposes, and recipient details.
Right to Rectification
Correct inaccurate or incomplete personal information. We will update records promptly upon verification of your identity and request.
Right to Deletion
Request deletion of your personal information when no longer necessary for original purpose, subject to legal retention obligations.
Right to Restriction
Limit processing of your personal information in certain circumstances, such as during accuracy disputes or pending legal proceedings.
Right to Data Portability
Receive your personal information in a structured, commonly used, machine-readable format and transmit it to another controller.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless compelling legitimate grounds exist.
Withdraw Consent
Withdraw previously given consent at any time. Withdrawal does not affect lawfulness of processing conducted prior to withdrawal.
Lodge a Complaint
File a complaint with relevant data protection authorities if you believe your privacy rights have been violated or improperly handled.
How to Exercise Your Rights
To exercise any of the above rights, please submit a written request via email to privacy@deliauto.com or contact us using the information provided in the Contact section below. We will respond within 30 days of receiving your verified request.
Verification Requirements
To protect your privacy and security, we must verify your identity before processing rights requests. Please provide:
- Full name and contact details matching our records
- Company name and business relationship details
- Specific information you are requesting or action you want taken
- Government-issued business registration or identity documentation (if required)
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Company Name
Guangzhou Deli Automobile Sales Co., Ltd
Email Address
privacy@deliauto.comPhone Number
+86 20 8765 1234Mailing Address
Guangzhou Baiyun District
Guangdong Province, China 510000
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.
Notification of Changes
Material Changes: We will provide prominent notice on our website and send email notifications to registered users at least 30 days before the effective date.
Minor Changes: Non-material updates will be posted on this page with a revised "Last Updated" date at the top of the policy.
Version History: Previous versions of this Privacy Policy are archived and available upon request for reference purposes.
Continued Use: Your continued use of our services after policy updates constitutes acceptance of the revised terms.
Stay Informed
We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information. Subscribe to our newsletter to receive notifications about important policy updates.
Compliance & Certifications
This Privacy Policy complies with applicable data protection laws including GDPR, CCPA, and China's Personal Information Protection Law (PIPL).